Ways to Complain - And Ways Not to Complain!

A little-reported case shows the danger of taking matters into your own hands when you buy goods of inferior quality.

It dealt with the sale of a pony. The buyer of the pony considered it to be unsafe for use by children and that it had been misrepresented to him as being safe.

His response to this was to put a video on YouTube which made allegations about the vendor. The vendor objected to this and took legal action. The court concluded that the allegations were defamatory, leaving the purchaser with a hefty bill to pay in damages and costs.

If you have been sold a pup (or a pony) as a result of material misrepresentations of fact by the seller, contact us for advice about the appropriate action to take.
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Vicki Hains
Consultant
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The contents of this article are intended for general information purposes only and shall not be deemed to be, or constitute legal advice. We cannot accept responsibility for any loss as a result of acts or omissions taken in respect of this article.